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Articles tagged with #automation
Most supply chain automation projects don't fail because the technology isn't capable. They fail because companies automate disconnected workflows instead of fixing the sequence that creates operational bottlenecks. Automation compounds good processes just as quickly as bad ones.
Every January, the hospitality industry publishes another list of trends: AI, IoT, voice assistants, smart rooms, robotics. Most of them are real. Most of them are also deployed in the wrong order. Hotels don't fall behind because they ignore trends. They fall behind because they automate problems they haven't solved yet.
Most discussions about agentic AI focus on model quality. In production, models are rarely the first thing to fail. Integrations fail. APIs timeout. Costs grow unexpectedly. Workflows become too complex to understand. Intelligence isn't usually the bottleneck. Reliability is.
Bots stall at 60–70% automation coverage not because RPA is bad technology, but because the remaining work was never automatable with scripts. Here's how AI agents close that gap without a rip-and-replace.
